Privacy Policy

Honey Hill Bakes ("we," "us," or "our") is a small California cottage food operation based in Orinda. We respect your privacy and keep things simple: we only collect the information you choose to send us, and we use it only to reply to you and fulfill your order. This policy explains what we collect, why, and the choices you have

Information We Collect

• Contact form details: When you fill out the contact form, we collect the name, email address, and message you provide. If your message includes order details, those are collected too
• Email correspondence: If you email us directly, we keep that email and any information in it so we can respond and keep a record of your order
• Basic security data: When you submit the form, our hosting and security providers automatically process limited technical information (such as your IP address and browser details) to verify the request is genuine and to protect the site from spam and abuse

How We Use Your Information

• To respond to your inquiry and answer questions
• To process and arrange your order, pickup, or delivery
• To keep a record of our correspondence with you
• To protect the website against spam, fraud, and abuse

We do not use your information for advertising, and we never use it for any purpose unrelated to your contact with us

Spam & Bot Protection

To keep automated spam out of our inbox, the contact form is protected by Cloudflare Turnstile, a privacy-focused verification tool. Turnstile checks that submissions come from a real person rather than a bot. To do this, Cloudflare may process technical signals such as your IP address, browser information, and interaction data. Turnstile is designed not to track you across websites or build an advertising profile. Cloudflare's handling of this data is governed by the Cloudflare Privacy Policy

How We Share Information

We do not sell, rent, or trade your personal information to anyone. We share it only with the service providers that help us run the website and respond to you:

• Resend — delivers contact-form submissions to our email inbox. See the Resend Privacy Policy
• Cloudflare — hosts the website and provides security and spam protection (including Turnstile). See the Cloudflare Privacy Policy

These providers process your information only to provide their services to us. We may also disclose information if required by law or to protect our legal rights

Cookies & Tracking

This website does not use advertising or tracking cookies, and we do not build profiles of visitors. Our hosting and security providers may set limited cookies or use similar technologies strictly to keep the site secure and working properly

Data Retention

We keep the messages and order information you send us for as long as needed to respond to you, fulfill your order, and maintain our normal business records. You can ask us to delete your information at any time

Your Choices & Rights

You may contact us at any time to:

• Ask what personal information we have about you
• Request that we correct or update it
• Request that we delete it from our records

To make a request, email us at contactus@honeyhillbakes.com

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the website after changes are posted means you accept the updated policy

Contact Us

If you have any questions about this privacy policy or how we handle your information, please reach out at contactus@honeyhillbakes.com